VoIP

Simplified, high-performing voice and data communications

OneCommunity’s Voice over Internet Protocol (VoIP) service provides subscribers with the ability to maximize their return-on-investment in existing IT and network services.  Converged voice and data networks allow a single infrastructure to support mission-critical applications with higher availability, greater flexibility and a lower cost than traditional legacy solutions. 

Built on our superior network infrastructure, OneCommunity’s hosted voice solution provides the reliability, scalability and capacity needed to operate even the most bandwidth-intensive enterprise voice and data network requirements.

Turnkey VoIP Solutions

OneCommunity works with subscribers to design, build, implement and support fully complete and ready-to-operate VoIP solutions that meet unique requirements and business drivers while leveraging existing asset investments.  Our core hosted VoIP solution’s wide selection of features requires minimal hardware to purchase and maintain, minimizing upfront costs and eliminating the need to develop and manage a complex internal system or pay costly upgrade and maintenance fees.   Our enterprise solutions include utilizing SIP trunking for tightly managed mixed environment and multi-vendor deployments.        

OneCommunity’s highly secure, flexible converged network model delivers the voice solutions for your all business needs, be they cost containment, unified messaging, video conferencing, distance learning, telemedicine services or IP call center management. OneCommunity VoIP solutions are implemented using the “best-in-class methodologies for a smooth, cost-effective migration from existing platforms. 

OneCommunity On-Net Advantage

OneCommunity’s localized call routing creates an on-net advantage for OneCommunity VoIP service subscribers. All on-net calls are managed within the OneCommunity calling zone, minimizing off-net calling patterns and providing high-availability call diversity. In addition, OneCommunity and our VoIP solutions partners manage the complexity of E911 and help desk services.

Quality of Service (QoS) through Vendor/Protocol Neutrality

We partner with the best-in-class providers so that we can customize a solution optimal for your environment.  Regardless of vendor (e.g. Cisco, HP, IBM, Microsoft, Linux, 3Com, Avaya, Ingate, Nextone, Sphere) or protocol (i.e. H.323, SIP, MEGACO, MGCP), OneCommunity finds the solution best suited to meet voice quality, interoperability, security and scalability requirements. 

Our QoS evaluation during the design phase focuses on balancing your business priorities against acceptable QoS parameters in:

•    Echoes

•    Loss or delay of packets during peak traffic

•    Outbound traffic maintenance

•    Increased throughput

•    Automated monitoring and maintenance

•    Load balancing

•    Legacy interoperability

•    Bandwidth availability

•    Switching elements and routers

•    Codecs, gateways and compression/decompression.

Benefits

•    Full-service, real-time voice/data network performance management

•    High availability (99.999%)

•    Advanced call management

•    On-site end-user and system administrator training

•    Minimal upfront and ongoing maintenance costs

•    Application level and network integration services

Features

•    PBX calling capabilities

•    3-digit extension dialing

•    Voicemail management

•    Conferencing

•    Internal routing

•    Advanced directory solutions

•    Automated attendant

•    “Follow Me” functionality

•    Premium voice quality

•    Multiple locations via single system/call manager

•    Internal/external bill-back/call tracking